TCY IT Consulting Co. Limited

Basic IT support: Resolving hardware/software issues, troubleshooting.

Remote assistance: Helping clients via phone or remote desktop software.

On-site support: Sending technicians to the client’s location for hardware repairs or system upgrades.

Server installation and management: Setting up physical or virtual servers and ensuring their smooth operation.

Hardware setup: Installing and configuring workstations, printers, and other equipment.

Virtualization: Using technologies like VMware or Hyper-V to create virtual environments for cost efficiency.

Network configuration: Setting up routers, switches, and firewalls.

Wi-Fi setup: Ensuring secure and reliable wireless connections for businesses.

Network security: Implementing firewalls, VPNs, and intrusion detection/prevention systems (IDS/IPS).

Security audits: Assessing systems for vulnerabilities and implementing security protocols.

Managed security: Constant monitoring for cyber threats, phishing, malware, etc.

Data encryption and protection: Securing sensitive information using encryption technologies.

Cloud migration: Helping businesses move data and applications to cloud services like AWS, Microsoft Azure, or Google Cloud.

Cloud management: Providing ongoing support for cloud-based systems and applications.

Backup and recovery solutions: Ensuring data is regularly backed up to the cloud and can be recovered quickly in the event of a disaster.

Ongoing maintenance: Monitoring and maintaining IT infrastructure, including servers, networks, and workstations.

IT consulting: Offering expert advice on optimizing IT infrastructure, technology roadmaps, and future tech investments.

Outsourced IT department: Acting as the IT team for small-to-medium-sized businesses that don’t have in-house IT.

Backup solutions: Implementing automated backup systems for client data.

Disaster recovery planning: Creating and testing recovery plans to restore critical systems after a disaster.

Business continuity: Ensuring minimal downtime during an IT failure or disaster.

Custom software development: Building tailored software to meet the specific needs of a client.

Software integration: Helping businesses integrate new software with existing systems.

Automation solutions: Streamlining business processes using automation tools.

VoIP setup: Implementing Voice over IP systems for business communication.

Unified communication: Integrating voice, video, and messaging platforms for seamless business communication.

Compliance audits: Ensuring clients meet industry-specific regulations, such as GDPR, HIPAA, or CCPA.

Data protection policies: Developing and implementing policies to safeguard sensitive information.

Technology upgrades: Managing projects like system upgrades, office relocations, or software rollouts.

Strategic planning: Aligning technology initiatives with business goals.

Employee training: Educating staff on new systems, cybersecurity best practices, and software usage.

Onboarding support: Helping businesses bring new employees up to speed on IT systems and processes.